The short answer
Yes, customs assistance can also cover small consignments of suspected counterfeits. However, it requires an appropriate intellectual property right and the corresponding procedure. For parcels containing no more than three items and weighing no more than five kilograms gross, the IPI handles the procedure through to destruction or release. Trademark registration does not automatically trigger this monitoring.
Customs assistance requires preparation
Rights holders can apply for assistance to the Federal Office for Customs and Border Security (FOCBS). The authority needs details of the intellectual property right and information that helps identify suspicious goods. This procedure is separate from a trademark application and may involve fees.
A product dossier is useful preparation: current trademark documents, images of genuine products, known differences in suspicious goods and details of authorised distribution partners. Keep this information current when packaging or supply sources change. A useful description helps more than a blanket assumption that every cheap offering is illegal.
Sources: IPI: Small consignments, information for applicants · FOCBS: Information sheet on assistance in intellectual property matters
Two procedures for small consignments
Since July 2025, a simplified procedure for small consignments has been available alongside the ordinary procedure. The rights holder chooses the corresponding application when arranging customs assistance. Both conditions for a small consignment must be met: no more than three items and no more than five kilograms.
Under the simplified procedure, the person who ordered the goods is informed first. If they do not object to destruction, the goods can be destroyed in accordance with the procedural rules. If they object, the rights holder becomes involved and must decide what further steps are needed.
Sources: FOCBS: Easier destruction of counterfeits in small consignments · IPI: Small consignments, information for applicants
Costs and responses remain part of the decision
The simplified procedure is intended to reduce the work involved in small cases, but does not eliminate it. Rights holders must organise responsibilities, incoming communications and possible costs. Plan in advance who handles letters and who can decide on further measures.
The choice of procedure also affects the information available and claims against recipients. According to the IPI's guidance, under the simplified procedure a damages claim against the person who ordered the goods is expressly excluded if they do not object. Destruction should therefore not be equated with guaranteed reimbursement of costs.
Sources: IPI: Small consignments, information for applicants
What you can do now
- Collect details of the intellectual property right and product features for a customs assistance application.
- Compare the ordinary and simplified procedures against your needs.
- Appoint someone responsible for communications, deadlines and costs.
Frequently asked questions
Is it enough to enter my trademark in the Swiss register?
No. Customs assistance requires a separate application. A register entry alone does not cause every possible counterfeit to be automatically identified or stopped at the border.
Sources: IPI: Small consignments, information for applicants · FOCBS: Information sheet on assistance in intellectual property matters
Are larger parcels excluded from protection?
No. The size limits concern the IPI's procedure for small consignments. According to the IPI's guidance, the FOCBS is responsible for the procedure where there are more than three items or the weight exceeds five kilograms.
Sources: IPI: Small consignments, information for applicants